4 Hotel-Hunting Tips from General Managers
The Ritz-Carlton New York Battery Park/Oyster When you walk through a hotel with its General Manager, the staff snaps to attention: Surfaces are wiped, pillows are fluffed, postures are straightened, and smiles are widened. GMs are the ringmasters of hotels, spending their careers zeroing-in on and addressing any problems you could possibly encounter on your…