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Grand Hyatt New York 3.5

Midtown East, New York City, New York

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Review Summary

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Pros

  • Next door to Grand Central Station and an easy walk to Bryant Park and Times Square
  • Contemporary rooms and suites with mini-fridges, flat-screen TVs, and comfy beds
  • Club Level rooms have access to a private lounge with upscale snacks and drinks
  • New York Central Restaurant, lounge, and bar overlooking 42nd Street; 24-hour room service
  • 24-hour gourmet market sells all manner of snacks, meals-to-go, and Starbucks coffee
  • Well-equipped fitness center with Precor equipment
  • Business center with secretarial services
  • Lobby and hallways decorated with sculptures and paintings by renowned artists
  • Family-friendly amenities include kids’ menu and baby toiletries
  • Free Wi-Fi throughout
  • In-room spa services available
  • Five ballrooms and 45 event spaces 

Cons

  • The location is central, but very chaotic
  • Some wear and tear in the rooms
  • Small bathrooms and complaints of weak water pressure
  • Rooms lack minibars and coffeemakers

Bottom Line

The upper-middle-range Grand Hyatt New York has a prime location in New York's corporate and tourist center. The highlight here is the location -- it's next door to Grand Central Station and within a 15-minute walk of Times Square, Bryant Park, and Rockefeller Center, although the Midtown address can be too chaotic for some guests. The 1,306 modern rooms come in a wide range of categories, and all include a mini-fridge and windows that open (rare for NYC). New York Central restaurant, lounge, and bar serves upscale western European-inspired fare with views right over 42nd Street. There's also a 24-hour to-go market in the lobby, modern fitness center, and business center with secretarial services. Travelers seeking a chain hotel in a slightly quieter setting, should check rates at The Westin New York Grand Central

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Scene

Stylish chain hotel with sculptural touches 

Originally named the Commodore Hotel after "Commodore" Cornelius Vanderbilt, the property first opened in 1919 and offered accommodations for $2.50 a night with the slogan: "A room and a bath for two and half." Today, the Grand Hyatt is a constantly bustling and enormous chain hotel and prices have risen significantly. Located on busy 42nd Street, and next to the landmarked and equally busy Grand Central Terminal, the Grand Hyatt suits small and large parties for both work and vacation. A massive, $130 million renovation in 2011 reinvented the hotel, with new art installations and a bold new look for the entire property. The hotel enlisted a few different artists for the renovation, including Jaume Plensa, who is known for his giant public art pieces like Crown Fountain in Chicago’s Millennium Park, and Per Fronth, whose photography hangs throughout the building. 

The sleek lobby is a vast moody-lit space with soaring ceilings and two giant Easter Island-looking Macael marble sculptures from Plensa -- one resides in a "water-wall" fountain at the lavish entrance, and the other on a white onyx pedestal overlooking the reception area. Leather couches and seating areas scattered throughout the lobby give guests plenty of spots to linger. 

Location

A busy and super convenient location next to Grand Central in the bustling Midtown area

To say that 42nd Street between Park and Lexington avenues is busy would be a gross understatement. Sitting directly next to Grand Central Terminal -- and its five subway lines (4, 5, 6, 7, S) -- means the Grand Hyatt is smack in the middle of one of the most convenient and congested transient hubs of the city. That said, a number of city highlights are located within excellent proximity to the Grand Hyatt. Walkable highlights include the Chrysler Building (one minute), the New York Public Library (seven minutes), Bryant Park (seven minutes), Times Square (13 minutes), the Empire State Building (15 minutes), St Patrick’s Cathedral (12 minutes), Rockefeller Center (14 minutes), and 5th Ave’s bustling shopping (12 minutes). Several big-chain retailers (such as Banana Republic) are connected to Grand Central Station, and the Station also houses a wide range of shops and food outlets. It's a bit further afield to Central Park (28 minutes on foot) and Chinatown (an hour on foot or 20 minutes by train).

New York City has three nearby airports: JFK, LaGuardia, and Newark (in New Jersey), and travel times from each are heavily dependent on the time of day and traffic conditions. Generally speaking, it should take around an hour to JFK, 30 minutes from LaGuardia, and about 90 minutes to Newark.

Rooms

A range of contemporary rooms and suites, though many show wear 

Guest rooms and suites feature contemporary decor with fabrics in shades of Champagne and plum, with sleek wood finishes, and big abstract canvases behind the beds. Available with bed configurations of single king, single queen, or two double beds, rooms are a good size for NYC. Standard Rooms start at 280 to 300 square feet, while suites range from 400 to 1400 square feet. Suites (Premier, Grand Executive, Grand City View, and Presidential) are ideal for families or longer stays, with dining and sitting areas, and access to the Club Lounge. Tech features include flat-screen TVs, iPod docking stations, and touch-screen panel lighting which can be temperamental. Rooms provide mini-fridges, but no minibars or coffeemakers. Bathrooms have granite vanities, imported stone floors, marble showers, toiletries, and hairdryers -- although some guests complain bathrooms are too cramped and the absence of robes frustrates many. Other in-room features include safes, irons, and ironing boards. Windows are soundproofed, but unlike many of the Midtown tower hotels, guests can open the window and let in a breeze. About half of the rooms have a view of 42nd Street. Past guests have complained of wear and tear. 

Features

New York Central restaurant and bar, modern fitness center, gourmet food market, a quality business center, and free Wi-Fi 

Features at Grand Hyatt are aimed equally at tourists and business travelers. The highlight is New York Central restaurant, with it's accompanying lounge and bar. It serves upscale western European-inspired fare with views right over 42nd Street. Room service is available 24 hours. Market, a gourmet to-go venue in the lobby, is open 24 hours a day and offers an array of snacks, sandwiches, hot meals, salads, and Starbucks coffee to-go. The Grand Club lounge on the 16th floor offers food and drink service for guests staying in Club rooms. It features stylish indoor and terrace seating, with plenty of free snacks, drinks, coffee, and breakfast served daily. 

There is a well-equipped fitness center on the penthouse level, with plenty of Precor treadmills, cardio bikes, stairclimbers, assorted weight-training equipment, and free weights. The business center is armed to handle the high volume of worker bees staying at the hotel. The space offers several personal computers, printers, and fax machines, and there's a staff member on hand for anything else. Free Wi-Fi is provided throughout the hotel. For events, there are five ballrooms and 45 chic meeting rooms with flexible space. Catering is available.  

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Things You Should Know About Grand Hyatt New York

Address

109 East 42nd Street , Park Avenue at Grand Central Terminal, New York City, New York 10017-8500, United States

Phone

(212) 883-1234

Also Known As

  • Grand Hotel Hyatt New York
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  • Grand Hyatt New York City
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  • Hyatt Hotel New York City
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  • New York City Grand Hyatt Hotel
  • New York Hyatt

Room Types

  • Business Plan Room
  • Deluxe King Room
  • Executive Room
  • Grand Club Room
  • Hypo-Allergenic Room
  • Junior Suite
  • Lexington Suite
  • One King Bed Room
  • One Queen Room
  • Standard Room
  • Two Double Bed Room
  • VIP Suite

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