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Photos and Review by Oyster.com Investigators.
Pros
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Cons
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Excellence is a relaxing, adults-only, 446-room resort with a winding pool, in-room Jacuzzis, four-poster beds, top-shelf martinis, and a great spa, plus more privacy and better (not great) food than at most Dominican resorts. Although the beach is rougher than in most of Punta Cana, this resort's a great pick for the price.
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Couples of all ages come here for their honeymoons, anniversaries, and any other excuse. Without a doubt, this place is designed for romance and quiet relaxation.
Catering mostly to couples, the 446-room, adults-only resort is a pretty solid choice for honeymoons and anniversaries. They'll even stretch a ribbon over your door to announce the occasion.
During the day, the giant pool is quiet and filled with more guests reading than pounding beers (the latter is the case at most all-inclusives). At night, most guests gather around the martini bar, or hang out on the overstuffed chairs watching the evening entertainment, which ranges from dance lessons to bingo. The bar closes around 1 a.m., at which time guests head to the resort's nightclub.
Friendly service and a welcoming glass of champagne -- but like at any mega-resort, the service isn't too doting.
At check-in, each guest is greeted with a glass of champagne and a chilled towel to wash off the 80-minute drive to the resort. Many guests arrange shuttle service through their booking agents. Champagne aficionados are unlikely to be impressed by their vintage, but good wine or champagne is hard to come by in the Caribbean. The desk staff is efficient and friendly, and I checked in without any issues. The porter brought my duffel bags to the room within minutes.
The desk staff was happy to offer advice about which restaurants to eat at in the hotel and the hotel's various amenities. All of the bartenders and waitstaff I met during my stay were friendly, if a little flirtatious. Reservations are recommended at a few of the restaurants but probably not necessary.
A 60- to 90-minute, $70 taxi from Punta Cana International Airport (depending on your driver). Not much to do off-site.
Excellence Punta Cana is about an hour from the airport, but depending on your driver it could take upwards of 90 minutes to get to the hotel. The taxi should cost about $70 (for up to four people).
Beautiful, but the water can get pretty rough. Most guests prefer the pool.
This beach has great potential. It's wide and the sand is soft, but during my stay it was windy so not great for lounging or swimming because the swell had kicked up. Some guests from New Jersey that I spoke with complained that the beach reminded them of going swimming at home. Both beaches do of course share the Atlantic Ocean. Excellence Punta Cana is on the eastern-most edge of the D.R. and this is where the Atlantic meets the Caribbean, so resorts farther south tend to have warmer and clearer water, while the resorts to the north tend to have more waves and less clear water, depending on conditions.
Designed for romance, the lighting is soft, the bed is comfortable, and the in-room Jacuzzi is within arm's reach of the big four-poster bed.
All rooms are clean and fairly large. Most rooms are meant for two people, though the hotel does have 228 suites that can accommodate three people. Large, red clay pots separate the Jacuzzi and the bedroom. But the lamps don't provide anything but mood-lighting by night, so reading in the room after dark may be difficult.
The balcony-patio includes a small lawn with a hammock. There's not much of a view, but the hammock and small grassy area makes up for it.
The bathroom is clean and includes toiletries not found at most all-inclusives, like a small tube of shaving cream and Q-tips. That said, when I tried to use the shaving cream, there was only enough to shave one side of my face. The shower, a single stand up, is kind of small and would be tight for two.
The minibar is better stocked than a lot of all-inclusives in the Dominican Republic. There're several bottles of water and beer, a few sodas, some crackers and Oreos, but no hard booze.
The four-poster bed is comfortable, especially by all-inclusive standards. There are four pillows and a heavy blanket, plus a pillow-top mattress. It is just shy of the famous Westin beds (found elsewhere in the U.S. and the Caribbean, but not the D.R.).
The only outlets that worked in my room were in the bathroom. The resort says there's Wi-Fi throughout the hotel, but I couldn't pick it up in my room.
Excellent pool with plenty of lounge chairs, and the spa is a cut above those at most resorts.
As the beach here is less thrilling than most beaches in Punta Cana, it's no surprise that most guests prefer the long, meandering pool that snakes around the restaurants, the first-floor rooms, and the swim-up bar. There are also plenty of daybeds and lounge chairs. And even though it was windy on the beach, around the pool it was calm, sunny and warm.
Excellence is also home to the Miile spa. The spa has a beauty center as well as wellness treatment, hydrotherapy facilities, saunas and plunge pools to name a few. There's also yoga classes and a fitness center with cardio machines. Check out the hotel's spa Web site for more information.
Only guests ages 18+ are allowed at the resort.
Adults-only resort. Guests must be 18 or older. For a more kid-friendly hotel in Punta Cana, check out the Majestic Elegance or the Riu Palace Macao.
Very clean, well-maintained resort.
My room at Excellence was immaculate. There were no signs of wear and tear and the room was perfectly clean. Outside, workers were painting hallways during my stay and the ground looked well-kept. I saw staff fluffing pillows on the couches in the lobby and constantly arranging furniture.
A step above most all-inclusives, meaning that the food is good, but not great. Plenty of on-site dining options.
The dinner buffet is better than at most resorts in the Dominican Republic, but that doesn't mean the food is actually good. I spoke to some pretty unhappy guests, but I had some decent, made-to-order beef sirloin and chicken at a beachside grill.
There are a lot of dining options, including Asian fusion (Spice), Mediterranean (Barcelona), Mexican (Agave), French Chez Isabelle, steak house The Grill, Seafood The Lobster House, Italian Toscana, and pizza and such at Oregano. None of the restaurants require reservations, though some (like Chez Isabelle and The Grill) have dress codes.
Name-brand booze is included at no extra charge.
Finding a well-mixed martini in the Dominican Republic is usually a fruitless exercise, but not at Excellence. There's actually a martini bar. Name-brand booze is included in the all-inclusive package.
Excellence is a relaxing, adults-only, 446-room resort with a winding pool, in-room Jacuzzis, four-poster beds, top-shelf martinis, and a great spa, plus more privacy and better (not great) food than at most Dominican resorts. Although the beach is rougher than in most of Punta Cana, this resort's a great pick for the price.
We've visited hundreds of hotels. We debated the pros and cons of every hotel and picked our favorites in a number of categories. Here's how this one stands out:
Have you been to Excellence Punta Cana? Did you agree with Oyster's review? Did we miss something?