Pros

  • Luxury all-inclusive, adults-only resort in Cancun’s Hotel Zone
  • Stunning white-sand beach with turquoise water, cabana beds, and waiter service
  • Massive freeform beachfront Infinity pool with swim-up bar and loungers
  • Stylish, colonial-style rooms have whirlpool tubs and rainfall showers
  • All rooms have terrific ocean views and large balconies with hammocks
  • Swim-up suites and huge presidential suites available
  • Six restaurants offer buffet, Asian, Mexican, and Caribbean options
  • Five bars, a coffee shop, and a 24-hour lounge with snacks
  • Attractive spa with hydrotherapy circuit and fitness center with lap pool
  • Great daily activities and evening shows, plus free water sports
  • Free Wi-Fi and 24-hour room service
  • Free wedding packages available
See More Pros

Cons

  • No umbrellas at the pool or beach (and cabanas with shade can go quickly)
  • Food not served by the pool
  • Pool area can sometimes feel crowded and be loud
  • Complaints of in-room air-conditioning being poor
  • Strong waves at the beach (swimming often not possible)
See More Cons

Bottom Line

The 307-room, hacienda-style Hyatt Zilara Cancun is one of the area’s top all-inclusive luxury options for adults only, situated along a pristine stretch of beach in the Hotel Zone. The stylish, colonial-inspired rooms all have balconies with phenomenal ocean views and hammocks, as well as whirlpool tubs, rainfall showers, and free daily restocked minibars. Food is excellent at the six restaurants, especially for an all-inclusive resort; the Mexican food at Maria Marie and Asian food at Asiana are particular favorites, and no reservations are required (except for the teppanyaki show and Chef's Plate). The sprawling, beachfront infinity pool is stunning, with a giant swim-up bar at its center, but there are no umbrellas and food isn’t served here. The spa and huge gym also impress, and there are plenty of fun activities, from the weekly foam parties to tequila tastings to live evening shows. The atmosphere here can be a bit lively, so couples seeking a tranquil retreat should consider the nearby Le Blanc Spa Resort, which is arguably the best adults-only all-inclusive in Cancun.

See More Bottom Line

Oyster Hotel Review

Hyatt Zilara Cancun

What Are the Design and Scene Like at the Hyatt Zilara Cancun?

This hacienda-style beachfront resort is one of the top all-inclusive adults-only luxury resorts in Cancun.

Lobby at Hyatt Zilara Cancun

Even those who don't like the all-inclusive resort experience might be converted by the Hyatt Zilara Cancun. The things that can be bad at other all-inclusive resorts like the food and entertainment -- are actually notably good here. Even the buffet is high quality, with lots of fun show cooking stations, and the evening shows -- often cheesy and groan-worthy at other resorts -- are worth seeing here (expect quality live music, acrobatic acts, and dancing). Those who like more traditional all-inclusive activities such as trivia by the pool and water sports will find them, but half of the pool is dedicated to relaxation, and some of the organized activities, such as tequila tastings, Pilates, and guacamole making, are better than the norm. It’s worth noting that those seeking a tranquil retreat may be disappointed by the occasionally lively vibe – there are weekly foam parties, for instance.

The resort also stands out above the crowd because it is, well, gorgeous. It has a Mexican Colonial vibe, with massive pillars and archways throughout, plenty of marble tiling, wood beams accenting the ceilings, wrought-iron details, and even a stained-glass ceiling in part of the lobby. Renovations in 2014 and 2015 updated parts of the lobby with new furniture and walls, as well as the spa and gym.

Though Hyatt Zilara Cancun is a luxury resort and priced accordingly, it's actually not the most expensive all-inclusive adults-only resort in town. That title usually goes to the stunning and impressive Le Blanc Spa ResortNizuc Resort and Spa is also usually pricier, and allows families (though it has adults-only areas). Live Aqua Cancun is probably the Hyatt Zilara's closest competitor in terms of price and level of luxury; it also has ocean views from all of its rooms (some may be partial, as is the case here). Unlike the Hyatt, the Live Aqua Cancun doesn't have the option of swim-up suites. Families seeking a comparable experience to the one at the Hyatt Zilara may want to consider its kid-friendly sister property Hyatt Ziva Cancun.

See More What Are the Design and Scene Like at the Hyatt Zilara Cancun?

Where Is the Hyatt Zilara Cancun Located?

Situated along a beautiful beach in the heart of the Cancun Hotel Zone, about a 30-minute drive to the airport.

The Hyatt Zilara Cancun is located in the heart of the oceanfront Hotel Zone, next door to family-friendly Panama Jack Resorts Cancun. It is a great spot for those who want a beautiful, half-empty beach; there is a shopping plaza next door with an Outback Steakhouse, but most eateries, shops, and the tourist-oriented Cancun nightlife are a few minutes' drive to the north. Because there is so much on-site, some guests never venture out at all. Buses and taxis can be found on the main avenue in front of the hotel, and guests can be downtown in about 20 minutes, or at the Cancun International Airport in 25 to 45 minutes, depending on traffic.

The Zona Hotelera (or Hotel Zone) is the megaresort, mega-mall area in La Isla Cancun that caters to mass tourism. The nightlife is one of its main draws, as are its shops and restaurants -- but there's little of Cancun's original flavor here. To get a hint of what that is, you'll have to take a cab to Ciudad Cancun, the real downtown, where smaller, better restaurants, local shops, and quieter bars are located.

  • 40-minute drive to snorkeling and quiet beaches in Puerto Morelos
  • One-hour drive to Playa del Carmen, a popular town with great shopping and a well-heeled crowd
  • One-hour-45-minute drive to the Mayan ruins at Tulum
See More Where Is the Hyatt Zilara Cancun Located?

What Are Rooms Like at the Hyatt Zilara Cancun?

Airy, colonial-style suites have whirlpool tubs and ocean-view balconies with hammocks; swim-up suites available.

Suite at Hyatt Zilara Cancun

The 307 rooms have a charming colonial style, with plenty of earthy colors, natural stones, woodwork (including accent beams on the ceiling), and marble tile floors. A beachy blue and white color scheme comes through in blue-cushioned chairs, ocean artwork, and white linens and walls. All suites have furnished balconies with hammocks and at least partial views of the ocean. Most rooms have excellent ocean views, though note that you can usually see your neighbors -- a downside for those seeking privacy.

Suites are divvied up into several categories; the quality of the views varies within each category and is mostly luck of the draw, so upgrading just for a better view may not be worth the extra outlay. Note that the Ocean View rooms are in the center of the resort, and the Ocean Front Rooms are in the ends that jut out slightly farther. The Swim-Up Suites may be worth the splurge, as long as you don't get assigned one right by the main pool (these can get noisy from the pool music). Expect to get a sales pitch for an upgrade at check-in.

Standard amenities include fully stocked minibars and liquor dispensers (included and regularly replenished), a "Magic box" for discreet 24-hour room service delivery (no need to open the door), bathrobes and slippers, a pillow menu, and coffeemakers. On the tech front, there are flat-screen TVs with CD/DVD players, free Wi-Fi, and digital safes. Bathrooms have rainfall showerheads, hairdryers, swish toiletries, and hair straighteners on request. Upgraded rooms do get extra amenities such as Nespresso machines and reserved beach cabanas.

Note that some past guests have reported issues with their air-conditioning units.

See More What Are Rooms Like at the Hyatt Zilara Cancun?

What Features Are Available at the Hyatt Zilara Cancun?

A beautiful beachfront infinity pool, gorgeous white-sand beach, lovely spa, and fun activities provide plenty to keep busy.

Pool at Hyatt Zilara Cancun

Hyatt Zilara Cancun’s huge freeform infinity pool is one of the main draws of the resort. There are a few bridges across it, and the beach restaurant and swim-up bar are located in the center, effectively bisecting the pool into two areas: one for activities, and one for relaxation. It’s surrounded by loungers and shady cabanas, but no umbrellas. Waiter service is available throughout the day, but only for beverages. It's usually very easy to find a lounger, but cabanas -- the only option for shade -- can sometimes get snagged early. There are also two whirlpools.

There are more loungers and cabanas at the wide, spacious beach, which has fine white sand and turquoise water. The waves are often too rough for swimming, and some of the cabanas are reserved for guests in upgraded rooms. Though there is some seaweed, the staff is diligent about raking it up.

There’s a slew of free daily activities at the Hyatt, ranging from beach and water sports, to bicycle tours, to culinary classes and tastings. There are quality evening performances on the lobby stage, and events such as "Mexican Night," with arts and crafts vendors, themed food, and musical performances.

The fully equipped, modern gym includes a Pilates studio and training sessions, plus an outdoor lap pool. Both the spa and gym were remodeled in 2014. The spa includes a full-service beauty salon, an extensive hydrotherapy circuit, eco-holistic treatments, a temezcal sauna ceremony. It has stone floors with river-rock accents, massive pillars, and plenty of marble and granite in a very dark and quiet space.

The hotel also has over 6,800 square feet of event space, and multiple free wedding packages are available.

See More What Features Are Available at the Hyatt Zilara Cancun?

What Restaurants and Bars Are at the Hyatt Zilara Cancun?

All-inclusive rates cover excellent food at buffet and a la carte restaurants, as well as top-shelf liquor at bars and 24-hour room service.

Asiana at Hyatt Zilara Cancun

The Hyatt Zilara Cancun has great food options, particularly for an all-inclusive resort. All meals, snacks, 24-hour room service, and top-shelf liquor at the several bars are part of the all-inclusive package. Note that some restaurants require dress codes, such as long pants and close-toed shoes for men.

Spice is the main buffet, serving international cuisine for all three meals, including show cooking stations (such as a pasta and taco station), grill for meat, and salad and ceviche bar, among plenty of other options. Maria Marie serves Mexican cuisine and tends to be a favorite (this is, after all, Mexico). Asiana is also extremely popular, and has a teppanyaki cooking show (one of the only things that does require reservations).

Pelicanos is the beach bar, and serves Caribbean and seafood-oriented cuisine. La Adelita Cantina serves Caribbean and Mexican fare for dinner only; tequila and mezcal cocktails and craft beer are also on offer. There's a coffee shop with cookies, ice cream, pastries, and coffee drinks. Chef's Plate is a set seven-course menu that changes daily; it must be reserved in advance and is only available to those in the premium suite-level rooms.

See More What Restaurants and Bars Are at the Hyatt Zilara Cancun?

Cancun Essentials

Things You Should Know About Hyatt Zilara Cancun

Also Known As

  • The Royal in Cancun

Room Types

  • Royal Corner Suite Oceanfront
  • Royal Junior Suite
  • Royal Junior Suite Oceanfront
  • Royal Junior Suite Ocean View
  • Royal Master Swim-Up Suite Beachfront
  • Royal Presidential One-Bedroom Suite Oceanfront

Address

Boulevard Kukulcan, Zona Hotelera, Cancun 77500, Mexico

Phone

52 (998) 881-7340

Website

Oyster Hotel Review

Hyatt Zilara Cancun

What Are the Design and Scene Like at the Hyatt Zilara Cancun?

This hacienda-style beachfront resort is one of the top all-inclusive adults-only luxury resorts in Cancun.

Lobby at Hyatt Zilara Cancun

Even those who don't like the all-inclusive resort experience might be converted by the Hyatt Zilara Cancun. The things that can be bad at other all-inclusive resorts like the food and entertainment -- are actually notably good here. Even the buffet is high quality, with lots of fun show cooking stations, and the evening shows -- often cheesy and groan-worthy at other resorts -- are worth seeing here (expect quality live music, acrobatic acts, and dancing). Those who like more traditional all-inclusive activities such as trivia by the pool and water sports will find them, but half of the pool is dedicated to relaxation, and some of the organized activities, such as tequila tastings, Pilates, and guacamole making, are better than the norm. It’s worth noting that those seeking a tranquil retreat may be disappointed by the occasionally lively vibe – there are weekly foam parties, for instance.

The resort also stands out above the crowd because it is, well, gorgeous. It has a Mexican Colonial vibe, with massive pillars and archways throughout, plenty of marble tiling, wood beams accenting the ceilings, wrought-iron details, and even a stained-glass ceiling in part of the lobby. Renovations in 2014 and 2015 updated parts of the lobby with new furniture and walls, as well as the spa and gym.

Though Hyatt Zilara Cancun is a luxury resort and priced accordingly, it's actually not the most expensive all-inclusive adults-only resort in town. That title usually goes to the stunning and impressive Le Blanc Spa ResortNizuc Resort and Spa is also usually pricier, and allows families (though it has adults-only areas). Live Aqua Cancun is probably the Hyatt Zilara's closest competitor in terms of price and level of luxury; it also has ocean views from all of its rooms (some may be partial, as is the case here). Unlike the Hyatt, the Live Aqua Cancun doesn't have the option of swim-up suites. Families seeking a comparable experience to the one at the Hyatt Zilara may want to consider its kid-friendly sister property Hyatt Ziva Cancun.

See More What Are the Design and Scene Like at the Hyatt Zilara Cancun?

Where Is the Hyatt Zilara Cancun Located?

Situated along a beautiful beach in the heart of the Cancun Hotel Zone, about a 30-minute drive to the airport.

The Hyatt Zilara Cancun is located in the heart of the oceanfront Hotel Zone, next door to family-friendly Panama Jack Resorts Cancun. It is a great spot for those who want a beautiful, half-empty beach; there is a shopping plaza next door with an Outback Steakhouse, but most eateries, shops, and the tourist-oriented Cancun nightlife are a few minutes' drive to the north. Because there is so much on-site, some guests never venture out at all. Buses and taxis can be found on the main avenue in front of the hotel, and guests can be downtown in about 20 minutes, or at the Cancun International Airport in 25 to 45 minutes, depending on traffic.

The Zona Hotelera (or Hotel Zone) is the megaresort, mega-mall area in La Isla Cancun that caters to mass tourism. The nightlife is one of its main draws, as are its shops and restaurants -- but there's little of Cancun's original flavor here. To get a hint of what that is, you'll have to take a cab to Ciudad Cancun, the real downtown, where smaller, better restaurants, local shops, and quieter bars are located.

  • 40-minute drive to snorkeling and quiet beaches in Puerto Morelos
  • One-hour drive to Playa del Carmen, a popular town with great shopping and a well-heeled crowd
  • One-hour-45-minute drive to the Mayan ruins at Tulum
See More Where Is the Hyatt Zilara Cancun Located?

What Are Rooms Like at the Hyatt Zilara Cancun?

Airy, colonial-style suites have whirlpool tubs and ocean-view balconies with hammocks; swim-up suites available.

Suite at Hyatt Zilara Cancun

The 307 rooms have a charming colonial style, with plenty of earthy colors, natural stones, woodwork (including accent beams on the ceiling), and marble tile floors. A beachy blue and white color scheme comes through in blue-cushioned chairs, ocean artwork, and white linens and walls. All suites have furnished balconies with hammocks and at least partial views of the ocean. Most rooms have excellent ocean views, though note that you can usually see your neighbors -- a downside for those seeking privacy.

Suites are divvied up into several categories; the quality of the views varies within each category and is mostly luck of the draw, so upgrading just for a better view may not be worth the extra outlay. Note that the Ocean View rooms are in the center of the resort, and the Ocean Front Rooms are in the ends that jut out slightly farther. The Swim-Up Suites may be worth the splurge, as long as you don't get assigned one right by the main pool (these can get noisy from the pool music). Expect to get a sales pitch for an upgrade at check-in.

Standard amenities include fully stocked minibars and liquor dispensers (included and regularly replenished), a "Magic box" for discreet 24-hour room service delivery (no need to open the door), bathrobes and slippers, a pillow menu, and coffeemakers. On the tech front, there are flat-screen TVs with CD/DVD players, free Wi-Fi, and digital safes. Bathrooms have rainfall showerheads, hairdryers, swish toiletries, and hair straighteners on request. Upgraded rooms do get extra amenities such as Nespresso machines and reserved beach cabanas.

Note that some past guests have reported issues with their air-conditioning units.

See More What Are Rooms Like at the Hyatt Zilara Cancun?

What Features Are Available at the Hyatt Zilara Cancun?

A beautiful beachfront infinity pool, gorgeous white-sand beach, lovely spa, and fun activities provide plenty to keep busy.

Pool at Hyatt Zilara Cancun

Hyatt Zilara Cancun’s huge freeform infinity pool is one of the main draws of the resort. There are a few bridges across it, and the beach restaurant and swim-up bar are located in the center, effectively bisecting the pool into two areas: one for activities, and one for relaxation. It’s surrounded by loungers and shady cabanas, but no umbrellas. Waiter service is available throughout the day, but only for beverages. It's usually very easy to find a lounger, but cabanas -- the only option for shade -- can sometimes get snagged early. There are also two whirlpools.

There are more loungers and cabanas at the wide, spacious beach, which has fine white sand and turquoise water. The waves are often too rough for swimming, and some of the cabanas are reserved for guests in upgraded rooms. Though there is some seaweed, the staff is diligent about raking it up.

There’s a slew of free daily activities at the Hyatt, ranging from beach and water sports, to bicycle tours, to culinary classes and tastings. There are quality evening performances on the lobby stage, and events such as "Mexican Night," with arts and crafts vendors, themed food, and musical performances.

The fully equipped, modern gym includes a Pilates studio and training sessions, plus an outdoor lap pool. Both the spa and gym were remodeled in 2014. The spa includes a full-service beauty salon, an extensive hydrotherapy circuit, eco-holistic treatments, a temezcal sauna ceremony. It has stone floors with river-rock accents, massive pillars, and plenty of marble and granite in a very dark and quiet space.

The hotel also has over 6,800 square feet of event space, and multiple free wedding packages are available.

See More What Features Are Available at the Hyatt Zilara Cancun?

What Restaurants and Bars Are at the Hyatt Zilara Cancun?

All-inclusive rates cover excellent food at buffet and a la carte restaurants, as well as top-shelf liquor at bars and 24-hour room service.

Asiana at Hyatt Zilara Cancun

The Hyatt Zilara Cancun has great food options, particularly for an all-inclusive resort. All meals, snacks, 24-hour room service, and top-shelf liquor at the several bars are part of the all-inclusive package. Note that some restaurants require dress codes, such as long pants and close-toed shoes for men.

Spice is the main buffet, serving international cuisine for all three meals, including show cooking stations (such as a pasta and taco station), grill for meat, and salad and ceviche bar, among plenty of other options. Maria Marie serves Mexican cuisine and tends to be a favorite (this is, after all, Mexico). Asiana is also extremely popular, and has a teppanyaki cooking show (one of the only things that does require reservations).

Pelicanos is the beach bar, and serves Caribbean and seafood-oriented cuisine. La Adelita Cantina serves Caribbean and Mexican fare for dinner only; tequila and mezcal cocktails and craft beer are also on offer. There's a coffee shop with cookies, ice cream, pastries, and coffee drinks. Chef's Plate is a set seven-course menu that changes daily; it must be reserved in advance and is only available to those in the premium suite-level rooms.

See More What Restaurants and Bars Are at the Hyatt Zilara Cancun?

Best Rates

Amenities

  • Air Conditioner

  • Airport Transportation

  • Balcony / Terrace / Patio

  • Basic Television

  • Beach

  • Beauty / Hair Salon

  • Business Center

  • Cabanas

  • Cable

  • Concierge

  • Cribs

  • Dry Cleaning

  • Fitness Center

  • Free Breakfast

  • Gameroom / Arcade

  • Internet

  • Jacuzzi

  • Laundry

  • Meeting / Conference Rooms

  • Mini Bar (with liquor)

  • Pool

  • Poolside Drink Service

  • Rental Car Service Desk Onsite

  • Room Service

  • Separate Bedroom / Living Room Space

  • Smoking Rooms Available

  • Spa

  • Swim-Up Bar

  • Tennis Court

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.