Pros

  • Along a gorgeous white-sand beach in Cancun’s Hotel Zone
  • Family-friendly all-inclusive resort with ample to keep guests busy
  • Well-equipped rooms have flat-screen TVs, free minibars, and coffeemakers
  • Rooms have furnished outdoor spaces with ocean or lagoon views
  • Family Concierge Suites add tons of kid-centric perks
  • Large freeform swimming pool with a swim-up bar
  • Range of restaurants includes fine dining, buffet, and beachside options
  • Nightclub, theme nights, and beach parties
  • Excellent Yhi Spa with extensive massage menu
  • Nine-hole golf course and flood-lit tennis court on-site
  • Lush tropical indoor gardens with koi carp and signature scent
  • Wedding venues and services available
  • Free Wi-Fi throughout (though doesn't reach beach)
See More Pros

Cons

  • Rooms are a bit outdated and showing wear
  • Food receives mixed reviews
  • Breakfast buffet can get crowded
  • Restaurants mostly require reservations
  • Marble floors get slippery when wet
  • Beach club can get noisy
See More Cons

Bottom Line

Made up of five interconnected pyramids, the 525-room Paradisus Cancun is an upscale, all-inclusive mega-resort geared toward families, offering a stellar setting along a beautiful stretch of beach in the Hotel Zone. The well-equipped rooms are spacious and have furnished balconies with sea or lagoon views, free minibars, and free Wi-Fi, but decor is a bit outdated. While breakfast can get busy, there's no shortage of restaurants and bars to choose from and the huge freeform pool with a swim-up bar never feels too crowded. The impressive Yhi Spa, large fitness center, and nine-hole golf course are also notable features here, as is a kids’ club with supervised activities. Family Concierge services include extra in-room perks and family-friendly activities. Despite the property's size, its interior tropical gardens also provide a lush, even secluded ambience. Prices are competitive for this level of luxury, but couples may want to splurge for the adults-only Royal Service at Paradisus Cancun, or consider the adults-only, and sometimes slightly pricier, Live Aqua Cancun.

See More Bottom Line

Oyster Hotel Review

Paradisus Cancun

What Are the Design and Scene Like at Paradisus Cancun?

This enormous upscale resort has pyramid-shaped buildings, lush tropical gardens, and ample family-friendly all-inclusive features.

On first approaching the Paradisus Cancun, it’s hard not to be awestruck by the sheer scale of the property. Opened in 1990, this mega-resort comprises five interconnecting pyramids, each topped with prisms of emerald glass -- an homage to Mexico's ancient Mayan civilization. Stepping into the main entrance in the central and largest of the pyramids, the scene is equally impressive -- a vast cavernous atrium filled with lush jungle flora, pond systems brimming with koi carp, and tropical vines cascading from balconies, all flooded with sunlight from the shimmering glass ceiling. Despite the abundance of exotic vegetation, the swathes of polished stone are kept impeccably clean, while numerous pieces of Mayan statuary decorate the buildings spacious hallways.

This all-inclusive hotel has the pleasant mild humidity of a tropical greenhouse, and is scented throughout with carefully chosen signature aromas intended to help relax guests as they explore the sometimes-perplexing layout. The size of the property can make it easy to lose your way among the ferns and palm trees, though futuristic interactive touch-screen information panels help with navigation. Outside, pool terraces run the length of the hotel and lead down to the pristine white beach and stunning blue sea of the Caribbean.

The resort's sheer scale allows it to appeal to a broad range of travelers, and it's almost as popular with families as with couples, although many couples opt for the adults-only Royal Service section. Families may want to book a Family Concierge Suite, which adds kid-centric perks.

See More What Are the Design and Scene Like at Paradisus Cancun?

Where Is Paradisus Cancun Located?

It’s along a beautiful Caribbean beach in Cancun’s Hotel Zone, a 15-minute drive from nightlife and 30-minute drive from the airport.

Paradisus Cancun is situated in Cancun's Hotel Zone halfway up its renowned Kukulcan Boulevard -- a long stretch of road lined with numerous upmarket hotels and separating the crocodile-filled Nichupté lagoon on one side from the sparkling Caribbean Sea on the other. The resort is positioned on a typically pristine piece of white, powder-sand beach that slopes gently into crystal-clear turquoise waters. Just across the road is the Aquaworld marina -- the largest in Cancun and offering a huge choice of water sports. Much of Cancun's vibrant nightlife -- including the ever-popular Senor Frog's and Coco Bongo -- is a 15-minutes cab journey up the coast. Cancun International Airport is about a 30-minute drive, while tourist attractions such as the Mayan ruins of Chichén Itzá and Tulum are within a couple hours.

See More Where Is Paradisus Cancun Located?

What Are Rooms Like at Paradisus Cancun?

Spacious, well-equipped rooms have flat-screen TVs, free minibars, and balconies with Caribbean or lagoon views, but decor is a bit outdated.

The Paradisus Cancun houses 525 rooms and suites across its multiple pyramids, with each section catering to a different category of guest. All rooms are spacious -- starting at around 500 square feet -- and extend to private balconies or terraces with chairs overlooking the Caribbean Sea or the Nichupte lagoon (over which the sun sets) Some terraces are more spacious than others and certain ones have sea views that are partially obstructed by the hotel buildings. While bathrooms aren't particularly spacious and most don't have separate tubs and showers, they are clean with good water pressure and top-end Mugler bath products.

Decor is tasteful, if a bit outdated, done in mostly neutral tones, and with traditionally styled furnishings. Pieces of original art, including ceramic sculpture and black-and-white photography add some character. Marble floors are also kept well-polished, though they can get slippery when wet. Standard amenities are what you'd expect from this level of hotel: free and fast Wi-Fi, climate control, free minibars (restocked daily), coffeemakers, and flat-screen TVs with cable channels and pay-per-view movies. Hairdryers and toiletries are also provided.

Family Concierge Suites also provide a good selection of child-friendly amenities, including bathrobes and slippers for kids, turndown service with milk and cookies, and child-size toiletries.

While noise from the (twice-weekly) beach party and live music entertainment can sometimes be heard in lower-level rooms, sound insulation is generally good (though light sleepers might want to avoid the central pyramids closest to the beach club).

See More What Are Rooms Like at Paradisus Cancun?

What's Covered by the All-Inclusive Package at Paradisus Cancun?

The all-inclusive package covers all dining, unlimited beverages, and non-motorized water sports.

As standard all-inclusive resorts go, the Paradisus Cancun offers a pretty fine selection of eating and drinking options as part of the plan, which includes meals, snacks, and all local and some international brand drinks, an impressive range of cocktails, and house wine with lunch and dinner. A wide range of leisure facilities are free-to-use too, including a flood-lit tennis court, a nine-hole golf course, and a range of water sports, and yoga, Pilates, and meditation classes. Children are also particularly well looked after with three play zones for babies, kids, and teenagers -- and even a child-friendly spa area.

Those that stay in the adults-only Royal Service section will receive a range of super-luxe perks such as avprivate beach area, priority reservations and service throughout the resort, and butler service including a personal cell-phone for all-day communication. Royal Service guests also have a private swimming pool area (including Bali bed reservation for at least two days per stay), exclusive breakfast service at La Palapa restaurant, and access to the Royal Service Lounge with top-quality all-day buffets and top-shelf drinks.

See More What's Covered by the All-Inclusive Package at Paradisus Cancun?

What Are the Pools Like at Paradisus Cancun?

The huge, freeform swimming pool has a swim-up bar and loungers.

The main swimming pool is particularly large, its freeform design almost stretching the whole length of the resort. Its size means even when the hotel is full it doesn't feel too crowded, and it is lined with an abundance of sun loungers. At one end is the popular swim-up bar, where guests can order from a long menu of cocktails. Non-swimmers should be aware, however, that some parts of the main pool are quite deep.

The terrace opposite Pyramid Five is reserved for the exclusive use of Royal Service plan residents and includes plenty of comfy daybeds from where guests can order drinks and meals -- though service can be a little slow. The best beds are those facing the beach so get reserved early. Large beach towels are available from the poolside hut as are free tanning oil and lotion. 

See More What Are the Pools Like at Paradisus Cancun?

What's the Beach Like at Paradisus Cancun?

The pristine white-sand beach and stunning blue sea are lovely, but occasionally the water is too rough for swimming.

Paradisus Cancun is set on a gorgeous swathe of white powder beach typical of Cancun’s Hotel Zone. Being coral sand means it's especially fine and remains cool underfoot, and even washed-up seaweed gets removed. The sea itself is picture-perfect blue and generally calm, though there are currents and red flags are not uncommon. Sun loungers with palm-front parasols are numerous enough, a section of which are reserved for Royal Service guests, though there are no daybeds here. While Wi-Fi reaches the pool area, unlike some hotels, it doesn't quite stretch to the beach. 

See More What's the Beach Like at Paradisus Cancun?

What Restaurants Are Available at Paradisus Cancun?

An impressive restaurant selection includes fine-dining, buffet, and room service.

Even for a resort of this size, there's an impressive range of Paradisus Cancun restaurants. Due to the sheer number of guests, several restaurant spaces are opened up for the expansive buffet breakfast service, though even then it can feel crowded. Royal Service guests can enjoy a more relaxing a la carte breakfast at La Palapa restaurant.

All restaurants but one are covered under the all-inclusive plan, and range from Mexican street food (Blue Agave) and contemporary upmarket Mexican (Mole), to pan-Asian fusion (Bana) and Brazilian churrasco (Fuego). While food is generally good throughout, the 10-course tasting menu at Tempo restaurant is world-class with service to match. Although not cheap, most past guests find it's certainly worth the extra outlay.

Guests do need to reserve early for the best restaurants -- and at peak time to get an a la carte restaurant at all. Those without bookings are guided towards the buffets and inevitably lesser quality food.

See More What Restaurants Are Available at Paradisus Cancun?

What Bars Are Available at Paradisus Cancun?

Five bars include one with lively beach parties and a nightclub.

The all-inclusive plan covers most drinks, and guests are never far from the nearest bar. The resort has five in all, the main one being Avenue Bar, a large central space with large lounging sofas and regular themed nights. Coco's Beach bar is a hip, dance-music oriented establishment which holds beach parties twice a week, while the Red Lounge nightclub spins dance floor fillers every night of the week. Part of the restaurant of the same name, the Blue Agave specializes in tequila while for those who'd rather not leave the pool, there's the ever-popular swim-up bar. Although high-end drinks cost extra, those under the plan are still good quality with no evidence of watering down common in similar resorts. 

See More What Bars Are Available at Paradisus Cancun?

What's the Spa Like at Paradisus Cancun?

The chic and serene Asian-styled spa has a hydro-massage pool and long treatment list.

The hotel's main YHI (pronounced gee) spa is styled Asian rustic-chic, with bamboo fixtures, natural gray slate tiling, and calming water features. As well as the usual saunas and steam baths, the spa has a relaxing chill-out area with daybeds, infused waters, and healthy snacks as well as a hydro-massage pool and sensation showers. An impressive menu of 66 different massages are available, as well as signature beauty treatments such as the gold and caviar facial. There is also a fitness room next to the spa with a range of state-of-the-art exercise machines, even scented with an aroma to help motivation. 

See More What's the Spa Like at Paradisus Cancun?

What Wedding and Event Services Are Available at Paradisus Cancun?

A beautiful beachfront gazebo and wedding services are offered.

Paradisus Cancun weddings are popular, thanks to a beautiful gazebo by the ocean for ceremonies. Multiple wedding packages and services are offered. Other events and group functions can be held here.

See More What Wedding and Event Services Are Available at Paradisus Cancun?

Cancun Essentials

Things You Should Know About Paradisus Cancun

Also Known As

  • Paradisus Cancun All Inclusive

Room Types

  • Deluxe Lagoon View Room
  • Deluxe Ocean View Room
  • One Bedroom Lagoon View Suite
  • One Bedroom Ocean View Suite
  • Red Level Deluxe Lagoon View Room
  • Red Level Deluxe Ocean View Room
  • Red Level One Bedroom Lagoon View Suite
  • Red Level One Bedroom Sea View Suite

Address

Boulevard Kulkulcan Km 16.5, Cancun 77500, Mexico

Phone

(888) 956-3542

Website

Oyster Hotel Review

Paradisus Cancun

What Are the Design and Scene Like at Paradisus Cancun?

This enormous upscale resort has pyramid-shaped buildings, lush tropical gardens, and ample family-friendly all-inclusive features.

On first approaching the Paradisus Cancun, it’s hard not to be awestruck by the sheer scale of the property. Opened in 1990, this mega-resort comprises five interconnecting pyramids, each topped with prisms of emerald glass -- an homage to Mexico's ancient Mayan civilization. Stepping into the main entrance in the central and largest of the pyramids, the scene is equally impressive -- a vast cavernous atrium filled with lush jungle flora, pond systems brimming with koi carp, and tropical vines cascading from balconies, all flooded with sunlight from the shimmering glass ceiling. Despite the abundance of exotic vegetation, the swathes of polished stone are kept impeccably clean, while numerous pieces of Mayan statuary decorate the buildings spacious hallways.

This all-inclusive hotel has the pleasant mild humidity of a tropical greenhouse, and is scented throughout with carefully chosen signature aromas intended to help relax guests as they explore the sometimes-perplexing layout. The size of the property can make it easy to lose your way among the ferns and palm trees, though futuristic interactive touch-screen information panels help with navigation. Outside, pool terraces run the length of the hotel and lead down to the pristine white beach and stunning blue sea of the Caribbean.

The resort's sheer scale allows it to appeal to a broad range of travelers, and it's almost as popular with families as with couples, although many couples opt for the adults-only Royal Service section. Families may want to book a Family Concierge Suite, which adds kid-centric perks.

See More What Are the Design and Scene Like at Paradisus Cancun?

Where Is Paradisus Cancun Located?

It’s along a beautiful Caribbean beach in Cancun’s Hotel Zone, a 15-minute drive from nightlife and 30-minute drive from the airport.

Paradisus Cancun is situated in Cancun's Hotel Zone halfway up its renowned Kukulcan Boulevard -- a long stretch of road lined with numerous upmarket hotels and separating the crocodile-filled Nichupté lagoon on one side from the sparkling Caribbean Sea on the other. The resort is positioned on a typically pristine piece of white, powder-sand beach that slopes gently into crystal-clear turquoise waters. Just across the road is the Aquaworld marina -- the largest in Cancun and offering a huge choice of water sports. Much of Cancun's vibrant nightlife -- including the ever-popular Senor Frog's and Coco Bongo -- is a 15-minutes cab journey up the coast. Cancun International Airport is about a 30-minute drive, while tourist attractions such as the Mayan ruins of Chichén Itzá and Tulum are within a couple hours.

See More Where Is Paradisus Cancun Located?

What Are Rooms Like at Paradisus Cancun?

Spacious, well-equipped rooms have flat-screen TVs, free minibars, and balconies with Caribbean or lagoon views, but decor is a bit outdated.

The Paradisus Cancun houses 525 rooms and suites across its multiple pyramids, with each section catering to a different category of guest. All rooms are spacious -- starting at around 500 square feet -- and extend to private balconies or terraces with chairs overlooking the Caribbean Sea or the Nichupte lagoon (over which the sun sets) Some terraces are more spacious than others and certain ones have sea views that are partially obstructed by the hotel buildings. While bathrooms aren't particularly spacious and most don't have separate tubs and showers, they are clean with good water pressure and top-end Mugler bath products.

Decor is tasteful, if a bit outdated, done in mostly neutral tones, and with traditionally styled furnishings. Pieces of original art, including ceramic sculpture and black-and-white photography add some character. Marble floors are also kept well-polished, though they can get slippery when wet. Standard amenities are what you'd expect from this level of hotel: free and fast Wi-Fi, climate control, free minibars (restocked daily), coffeemakers, and flat-screen TVs with cable channels and pay-per-view movies. Hairdryers and toiletries are also provided.

Family Concierge Suites also provide a good selection of child-friendly amenities, including bathrobes and slippers for kids, turndown service with milk and cookies, and child-size toiletries.

While noise from the (twice-weekly) beach party and live music entertainment can sometimes be heard in lower-level rooms, sound insulation is generally good (though light sleepers might want to avoid the central pyramids closest to the beach club).

See More What Are Rooms Like at Paradisus Cancun?

What's Covered by the All-Inclusive Package at Paradisus Cancun?

The all-inclusive package covers all dining, unlimited beverages, and non-motorized water sports.

As standard all-inclusive resorts go, the Paradisus Cancun offers a pretty fine selection of eating and drinking options as part of the plan, which includes meals, snacks, and all local and some international brand drinks, an impressive range of cocktails, and house wine with lunch and dinner. A wide range of leisure facilities are free-to-use too, including a flood-lit tennis court, a nine-hole golf course, and a range of water sports, and yoga, Pilates, and meditation classes. Children are also particularly well looked after with three play zones for babies, kids, and teenagers -- and even a child-friendly spa area.

Those that stay in the adults-only Royal Service section will receive a range of super-luxe perks such as avprivate beach area, priority reservations and service throughout the resort, and butler service including a personal cell-phone for all-day communication. Royal Service guests also have a private swimming pool area (including Bali bed reservation for at least two days per stay), exclusive breakfast service at La Palapa restaurant, and access to the Royal Service Lounge with top-quality all-day buffets and top-shelf drinks.

See More What's Covered by the All-Inclusive Package at Paradisus Cancun?

What Are the Pools Like at Paradisus Cancun?

The huge, freeform swimming pool has a swim-up bar and loungers.

The main swimming pool is particularly large, its freeform design almost stretching the whole length of the resort. Its size means even when the hotel is full it doesn't feel too crowded, and it is lined with an abundance of sun loungers. At one end is the popular swim-up bar, where guests can order from a long menu of cocktails. Non-swimmers should be aware, however, that some parts of the main pool are quite deep.

The terrace opposite Pyramid Five is reserved for the exclusive use of Royal Service plan residents and includes plenty of comfy daybeds from where guests can order drinks and meals -- though service can be a little slow. The best beds are those facing the beach so get reserved early. Large beach towels are available from the poolside hut as are free tanning oil and lotion. 

See More What Are the Pools Like at Paradisus Cancun?

What's the Beach Like at Paradisus Cancun?

The pristine white-sand beach and stunning blue sea are lovely, but occasionally the water is too rough for swimming.

Paradisus Cancun is set on a gorgeous swathe of white powder beach typical of Cancun’s Hotel Zone. Being coral sand means it's especially fine and remains cool underfoot, and even washed-up seaweed gets removed. The sea itself is picture-perfect blue and generally calm, though there are currents and red flags are not uncommon. Sun loungers with palm-front parasols are numerous enough, a section of which are reserved for Royal Service guests, though there are no daybeds here. While Wi-Fi reaches the pool area, unlike some hotels, it doesn't quite stretch to the beach. 

See More What's the Beach Like at Paradisus Cancun?

What Restaurants Are Available at Paradisus Cancun?

An impressive restaurant selection includes fine-dining, buffet, and room service.

Even for a resort of this size, there's an impressive range of Paradisus Cancun restaurants. Due to the sheer number of guests, several restaurant spaces are opened up for the expansive buffet breakfast service, though even then it can feel crowded. Royal Service guests can enjoy a more relaxing a la carte breakfast at La Palapa restaurant.

All restaurants but one are covered under the all-inclusive plan, and range from Mexican street food (Blue Agave) and contemporary upmarket Mexican (Mole), to pan-Asian fusion (Bana) and Brazilian churrasco (Fuego). While food is generally good throughout, the 10-course tasting menu at Tempo restaurant is world-class with service to match. Although not cheap, most past guests find it's certainly worth the extra outlay.

Guests do need to reserve early for the best restaurants -- and at peak time to get an a la carte restaurant at all. Those without bookings are guided towards the buffets and inevitably lesser quality food.

See More What Restaurants Are Available at Paradisus Cancun?

What Bars Are Available at Paradisus Cancun?

Five bars include one with lively beach parties and a nightclub.

The all-inclusive plan covers most drinks, and guests are never far from the nearest bar. The resort has five in all, the main one being Avenue Bar, a large central space with large lounging sofas and regular themed nights. Coco's Beach bar is a hip, dance-music oriented establishment which holds beach parties twice a week, while the Red Lounge nightclub spins dance floor fillers every night of the week. Part of the restaurant of the same name, the Blue Agave specializes in tequila while for those who'd rather not leave the pool, there's the ever-popular swim-up bar. Although high-end drinks cost extra, those under the plan are still good quality with no evidence of watering down common in similar resorts. 

See More What Bars Are Available at Paradisus Cancun?

What's the Spa Like at Paradisus Cancun?

The chic and serene Asian-styled spa has a hydro-massage pool and long treatment list.

The hotel's main YHI (pronounced gee) spa is styled Asian rustic-chic, with bamboo fixtures, natural gray slate tiling, and calming water features. As well as the usual saunas and steam baths, the spa has a relaxing chill-out area with daybeds, infused waters, and healthy snacks as well as a hydro-massage pool and sensation showers. An impressive menu of 66 different massages are available, as well as signature beauty treatments such as the gold and caviar facial. There is also a fitness room next to the spa with a range of state-of-the-art exercise machines, even scented with an aroma to help motivation. 

See More What's the Spa Like at Paradisus Cancun?

What Wedding and Event Services Are Available at Paradisus Cancun?

A beautiful beachfront gazebo and wedding services are offered.

Paradisus Cancun weddings are popular, thanks to a beautiful gazebo by the ocean for ceremonies. Multiple wedding packages and services are offered. Other events and group functions can be held here.

See More What Wedding and Event Services Are Available at Paradisus Cancun?

Best Rates

Amenities

  • Air Conditioner

  • Airport Transportation

  • Babysitting Services

  • Balcony / Terrace / Patio

  • Beach

  • Business Center

  • Cable

  • Children's Pool

  • Cribs

  • Dry Cleaning

  • Fitness Center

  • Free Breakfast

  • Full Kitchen

  • Golf Course

  • Internet

  • Jacuzzi

  • Kids Allowed

  • Kids Club

  • Meeting / Conference Rooms

  • Mini Bar (with liquor)

  • Pool

  • Rental Car Service Desk Onsite

  • Room Service

  • Separate Bedroom / Living Room Space

  • Smoking Rooms Available

  • Spa

  • Supervised Kids Activities

  • Swim-Up Bar

  • Tennis Court

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.