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Lotte New York Palace 4.5

Midtown East, New York City, New York

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Review Summary

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  • Convenient Madison Avenue location within walking distance of numerous Midtown sights
  • Maintains many gorgeous elements -- such as Tiffany glass windows and coffered ceilings -- from the building's history as a private mansion
  • Even Superior Rooms are spacious, especially by New York City standards
  • Rooms feature chic, high-end apartment-like decor and up-to-date technology such as large flat-screen TVs and iPod docks
  • Many rooms have gorgeous views of St. Patrick's Cathedral and the city skyline
  • The fine-dining restaurant serves delicious French fare
  • Large fitness center features numerous cardio and weight-training machines, as well as yoga mats and free fresh fruit
  • The two on-site lounges offer specialty cocktails in intimate settings


  • With just five treatment rooms and several steam rooms, the spa is small for a large luxury hotel
  • Fee for Wi-Fi, except for guests staying in the The Towers

Bottom Line

One of the most recognizable and respected luxury properties in New York City, The Palace lives up to its hype. The 909-room hotel completed a massive renovation in 2013, and features numerous property features, including a large, modern fitness center, a fine dining restaurant, and two intimate lounges. Tourists, business travelers, and celebrities alike stay in its spacious, sophisticated rooms, and it's convenient Midtown location, across the street from St. Patrick's Cathedral and within walking distance of numerous sights, is also a major draw. The lack of a full spa at such a large hotel is surprising, however, and there's an annoying Wi-Fi fee for guests not staying in the Tower suites. Nonetheless, The Palace remains a grand New York icon; Tiffany stained glass windows and gilded ceilings remain from its days as a private mansion.

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A private mansion turned iconic New York hotel

This New York icon, housed in a historic mansion, has stunning interiors

One of the most well-known luxury hotels in the world, The Palace attracts everyone from tourists to business travelers, to celebrities (such as Orlando Bloom and Blake Lively) to politicians. Housed in a historic mansion, complete with a beautiful courtyard that looks out at St. Patrick's Cathedral, the Palace exudes a luxurious, dignified vibe throughout its stunning spaces. Upon entry guests take in the grand stairway that leads to the hotel's elegant restaurant and event spaces, and rooms prove to be just as appealing, with sweeping views of the city (in many) and sleek decor. Yet though the hotel has a sophisticated vibe and never feels crowded, it is nonetheless lively -- particularly in the cafe during the day and in Trouble's Trust, the den-like cocktail lounge, at night.


Located in Midtown on Madison Avenue, the hotel is within walking distance of countless shops, restaurants, and sights.

Map of Lotte New York Palace

Many tourists and business travelers choose to stay in Midtown during their trips to New York City as it is extremely convenient; there are numerous restaurants, shops, sights, subways, and businesses in the area. The Palace sits on Madison Avenue across the street from St. Patrick's Cathedral, meaning that many of the rooms offer sweeping views of the historic church as well as the breathtaking city skyline. And of course Madison Avenue is known for its many shops where visitors can find some retail therapy. Rockefeller Center is just a five-minute walk away, and it's a 15-minute walk to the heart of Times Square.


Sleek, elegant rooms are wonderfully spacious and feature modern decor, technology, and bathrooms.

The spacious Corner Cathedral Room features beautiful decor

The rooms at the Palace are one of the highlights of the hotel. They feature beautiful decor -- picture plush white comforters, pretty accent pillows in purples and blues, and large mahogany work desks. Sleek bathrooms are stocked with high-end toiletries and have nice additions such as makeup mirrors and cozy robes. Modern technology includes large flat-screen TVs and iPod docks, but it is disappointing that the hotel charges a daily fee for Wi-Fi (except in the Towers Suites, which occupy the top fourteen floors of the hotel).

Guests staying in the Towers Suites come through the same building entrance, but once inside the lobby have their own private entrance leading to a separate check-in desk and elevators, which allows for a boutique hotel-within-a-hotel feel. All rooms in the Towers include free Wi-Fi, touch-screen control panels that operate the in-room curtains, lights, and technology, and sweeping views on the city; many rooms that are not in the Towers also feature gorgeous views of the city skyline as well as of St. Patricks Cathedral.


The hotel offers a long list of features; a full spa, however, is not one of them.

The renowned Villard Michel Richard serves three French-leaning meals daily

It is surprising -- and a bit of a disappointment -- that a luxury hotel of the Palace's size does not offer a full spa. The hotel can arrange in-room spa treatments, however, and otherwise the on-site features are extensive. A large fitness center is equipped with numerous cardio and weight training machines, as well as free weights and yoga mats (free fresh fruit is a nice touch). The business center is bustling with guests throughout the day, and numerous meeting rooms and event spaces are available. The hotel also features a renowned fine dining restaurant which serves breakfast, lunch, and dinner with a French flair, as well as a cafe that offers pretty pastries and tasty salads and sandwiches throughout the day. The two cocktail lounges are popular post-work spots, and the hotel also offers 24-hour room service.


Easy packages, elegant spaces, and exceptional food for steep, but not outrageous, prices

Elegant common spaces make for a romantic New York wedding
  • Wedding Size: Up to 300 guests; up to two weddings hosted each day
  • Wedding Packages: Like anywhere in Manhattan, the prices are steep -- anywhere from $225 to $450 per person. But, for the one time fee, you're getting just about everything: a space, decorations, a premium open bar for the length of the reception (as well as wine and champagne for the dinner), passed hors d'oeuvres, a personally designed cake, as well as buffet stations or a three- or four-course dinner (kids', kosher, vegetarian, and gluten-free menus available upon request).
  • Ceremony Locations: In the Villard Mansion, the meeting rooms, the Chairman's Office, or the terrace of a Triplex Suite
  • Photographers and Videographers: The hotel can recommend outside vendors at various price points; no extra fee for bringing your own artists.
  • Music: The Palace works with Hank Lane Music, a independent booking company that can arrange for anything from a classical soloist for the ceremony, to a jazz band, to a wide variety of DJs.
  • Spa Treatments: The in-house spa offers a full menu of services, including hair and makeup.
  • Honeymoon Suite: The hotel provides a gorgeous Royal Suite for the newlyweds.
  • Airport Transportation: The New York Palace can arrange for airport transportation and pickup, but you'll have to call for pricing.

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Things You Should Know About Lotte New York Palace


455 Madison Avenue, New York City, New York 10022-6845, United States


(212) 888-7000

Also Known As

  • New York City Palace Hotel
  • New York Palace
  • New York Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • The New York Palace

Room Types

  • Club Room
  • Corner Deluxe One Bedroom Suite
  • Royal Suite
  • Superior Room
  • Three Bedroom Specialty Suite
  • Tower Junior Suite
  • Tower One Bedroom Corner Suite
  • Tower Room
  • Tower Two Bedroom Corner Suite
  • Triplex Suite

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