Photos and Review by Oyster.com Investigators
A romantic boutique with an impressive art collection, a swanky restaurant, and a relaxing, wine happy hour every day.
Situated smack dab in the middle of Market Street's big box retailers, the 198-room Hotel Palomar has more in common with the Bay Area's art galleries than the Old Navy upon which it sits. The entrance and lobby are on the street, but the hotel begins five stories up. The Palomar is part of a mini-chain in the Kimpton family that has an "Art in Motion" theme, which is why paintings from local museums line the walls. During Oyster's 2009 stay, a collection of works by modernist master Marc Chagall -- some on loan from the Jewish Contemporary Museum -- were on display.
Save for an unfortunate view from some rooms, the large standard rooms live up to the Palomar's sexy-meets-classy ethos. For an urban hotel room, it's got ample space -- a comfortable bed, a large desk, and an easy chair fit without making the space feel cluttered or cramped. Add in attentive service and the fancy Fifth Floor restaurant, and the Palomar is a good spot for a quiet getaway above the city masses.
The hotel is centrally located -- the foodie heaven at the Ferry Building is a 10-minute streetcar ride down Market. Thanks to the art on the walls, free happy hour, and dogs in the lobby, it's a hipper alternative to the similarly priced Marriott down the block. On the flip side, the Palomar isn't quite as hip as the SOMA W (and doesn't have a pool), but it's got a cozier vibe than the chichi chain. Other Union Square area boutiques like the Serrano and Kensington Park generally cost less, but neither approaches the Palomar for sophistication. If it's just a place to crash between all-day or all-night sightseeing excursions, then the Palomar probably isn't worth the extra bucks. However, while sipping a glass of Australian Shiraz in the low-lit lounge during the free "Wines of the World" happy hour every evening, it becomes easy to grasp why hearts get left in San Francisco.
Limited services, but solid execution
The Palomar is a boutique, so the service isn't your-wish-is-my-command level, but it is always efficient and friendly. Whether it's changing a light bulb or explaining the routes on a jogging map, the staff is prompt and helpful.
In the middle of a major shopping area, but a great jumping-off point for exploring the city
The Palomar isn't quite in any of San Francisco's well-defined neighborhoods, but it's centrally located and near plenty of transportation options. From the Palomar, it's a convenient walk to Union Square and the Financial District, or a quick streetcar ride down Market to the Embarcadero and Fisherman's Wharf. With the nearby stops for the Muni (San Francisco's transit system) and BART (for trains to surrounding communities), going further afield is also convenient.
All of the rooms were renovated in 2007, and the bedroom and the bathroom remain in solid shape. The large 350-square-foot standard "Deluxe" room is spacious enough to fit a desk, an easy chair, a small dresser, a bench, and a table ideal for housing a goldfish bowl without seeming cluttered (you can borrow said goldfish for your stay if suffering from pet withdrawal). By comparison, the basic rooms at the nearby Palace and the down-the-street Marriott are 300 square feet.
The biggest problem with the rooms are revealed when the curtains are pulled back. Some views are of the empty office building next door and, looking down, the glass atrium of the Container Store. The windows, ledges, and the atrium itself are caked with bird droppings. The hotel probably can't do much about urban birds, but it detracts from the overall romantic ambience. Many of the rooms overlook Market and 4th Streets, or the inner Zen garden, so ask for one of those. The Palomar's rooms don't begin until the 5th floor, so street noise shouldn't be a problem.
The Palomar's amenities are limited, but offers great freebies.
Like all Kimpton Hotels, the Palomar prides itself on being pet-friendly.
The hotel has no restrictions on pets and doesn't charge extra for them. Guests can fill out a "Pet Preferences" card to ensure their animal gets the most out of its stay. Doggie food and water dishes are left out in the lobby, and some guests are lucky enough to be greeted by Maverick, the hotel's chocolate lab.
This romantic boutique hotel isn't tops for kids.
Like many urban San Francisco hotels, the Palomar doesn't have a lot to offer families beyond a central location for sightseeing.
The rooms are borderline spotless, but the windows have urban issues (damn pigeons).
The are a few dents and bruises on the wood furniture, and some black marks on the bathroom floor, but on the whole, the Palomar is in good shape.
The Fifth Floor restaurant is a great spot for an elegant evening.
In the face of the economic downturn, the hotel changed chefs at its sole restaurant, the Fifth Floor, shifting away from its French roots to a New American menu and lowering prices, but entrees are still cost a tad pricey. There's also a less expensive bar menu. While there's no dress code, the Fifth Floor also doesn't have a casual T-shirt, shorts, and flip-flops kind of feel to it. (Although this is California, so they're allowed.)
A sexy 198-room property that doubles as a hip art gallery, the Hotel Palomar has spacious, comfortable rooms, a free wine tasting every evening, an upscale restaurant on the 5th floor, and an open-arms policy toward pets. Other downtown boutiques may cost less, but the Palomar is a cut above for a romantic getaway.