W Washington DC Rating: 4.0 Pearls
Downtown, Washington, D.C., United States

Oyster Review Summary

Photos and Review by Oyster.com Investigators

Pros

  • Stunning design
  • Excellent beds
  • Three bars, including the POV, a swank bar on the roof
  • Excellent service; "Whatever/Whenever" concierge
  • J&G Steakhouse, from renowned chef Jean-Georges Vongerichten
  • Top-notch spa and fitness center

Cons

  • No pool
  • Small standard rooms, for the price
  • Daily fee for in-room Wi-Fi
  • Pricey parking, even for DC
  • Business-oriented neighborhood is dead at night

Bottom Line

The gorgeous, 317-room W Washington D.C. opened in July 2009, taking over the historic Hotel Washington's 1917 Beaux Arts building. But blending the new -- fusion cuisine from Jean-Georges Vongerichten; a fashionable rooftop bar; a great spa and gym; Whatever/Whenever service -- with the old -- small guest rooms; no pool; desolate location (come evening) -- has its trade-offs.

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Oyster Hotel Review

 Scene

Fawning service, well-equipped (though small) rooms, and stunning design -- it's the hippest hotel next to the White House

The W Washington
The W Washington

Opened in July 2009, just steps from the White House, this 317-room W hotel -- the first in Washington, D.C. -- is among a string of other new Ws, like the W South Beach, W Boston, and the W Hoboken. But unlike the others, each housed in a gleaming new building, this one replaced the historic Hotel Washington, a landmark Beaux Arts building that was built in 1917 and has hosted everyone from Elvis, to Harrison Ford, to presidential galas (the original hotel signage remains).

Unlike other hotels near the White House, like the Hay-Adams or the Sofitel, the W seems to be making efforts to shake up the neighborhood's conservative air. Its soaring lobby, a seamless blend of classic architecture and contemporary style, features a rectangular digital fireplace. Employees are dubbed "talent." The swank rooftop bar, POV, draws a crowd, but W guests can cross the velvet rope without a problem. And unlike some of the other W hotels, the guest room doors and elevators are conveniently rigged with high-tech sensors -- just wave your key card and enter.

Starting at about 215 square feet, the standard rooms are significantly smaller than at other W hotels, as well as most other hotel rooms in D.C. But they do have the W's style and high-end comforts -- cloud-like beds; backlit orange headboards; rainfall showerheads; Bliss Spa bath products; a new spin on crystal chandeliers.

And as with any W hotel, the hotel comes with superb Whatever/Whenever concierge services, a first-rate fitness center (Sweat), an on-site Bliss Spa, and free rides in a top-notch Accura SUV -- all more than you get at the Sofitel or most other downtown hotels. But if your after comparable service and style, along with some great free perks, also consider one of the many Kimpton properties in Washington, like the Hotel George or the Palomar, in livelier Dupont Circle.

 Service

Doting and attentive

Whatever/Whenever concierge service
Whatever/Whenever concierge service

Service at the W is a high-priority mission. Its lobby is crawling with staffers resembling Secret Service agents and the Whatever/Whenever concierge service includes everything from helicopter rides, to chocolate baths, to private dinners -- anything legal you can dream up (though, of course, you'll pay dearly for these requests). Get used to hearing the following phrases often: "Enjoy your experience with us" and "How was your experience with us?" Even front desk clerks answer the phone with: "Welcome to Whatever/Whenever, my name is ___, what is your wish?" (I wished for an engineer to change a burned-out light bulb above the bathroom sink, but, strangely, it took more than an hour for him to appear.)

  • 24-hour room service from J&G Steakhouse by chef Jean-Georges Vongerichten (plus delivery charge and automatic gratuity)
  • 24-hour Whatever/Whenever concierge services
  • The "Acura Experience": Free drop-off service within a five-mile radius of the hotel in a chauffeured Acura MDX SUV
  • iPods to borrow (for free) for a workout in the fitness center
  • Free printing for airline or train boarding passes
  • Same-day laundry and dry cleaning services
  • Turndown service by request

 Location

In downtown, near the Penn Quarter, just two blocks from the White House and a short walk from the Mall

The W is in the heart of "old downtown," just a short walk from the White House. Lots of must-see historic sites are within easy walking distance, but while the immediate area around the hotel is bustling with nine-to-fivers during the day, it can border on desolate at night.

  • Two-and-a-half blocks to the White House and Lafayette Square
  • Closest Metro stations, Metro Center (Red, Blue, and Orange Lines) and McPherson Square (Blue and Orange Lines), are four blocks away, respectively.
  • 15-minute walk (or three-minute cab ride) to the Washington Monument
  • One-mile to the Smithsonian Institution on the National Mall (about a five minutes by cab)
  • 1.8 miles to U.S. Capitol building (less than 10 minutes away by cab)
  • Two miles to Union Station (about 10 minutes by cab)
  • 4.7 miles to Ronald Reagan Washington National Airport (about 10 minutes by cab)
  • 29 miles to Washington Dulles International Airport (up to a 70-minute drive in traffic)

 Rooms

Small, but with top-tier electronics and comforts and whimsical touches, like a lamp shaped like George Washington's head

A "Wonderful Room"
A "Wonderful Room"

The W has several room categories, each described by a glowing adjective: Wonderful, Spectacular, Fabulous, Marvelous, and so forth (a witty twist on other hotels' "Deluxe" and "Superior" rooms). But while the space-saving furnishings in the standard "Wonderful Rooms" leave enough room for a large work desk and a built-in white leather chaise lounge, the rooms themselves are a bit smaller than most other guest rooms in Washington, D.C.

  • Wonderful Rooms (the standard room type with double, queen, or king-size beds) range from 215 to 286 square feet -- smaller than most other hotel rooms in Washington -- and face an interior airshaft, so they don't get much natural light (the W's website calls this a "courtyard view").
  • Spectacular Rooms (230 to 318 square feet) and Fabulous Rooms (280 to 318 square feet) aren't much bigger -- the big difference, they overlook F Street and 15th Street (more light, but also more street noise).
  • W Signature Beds: 350-thread-count sheets; pillow-top mattress; goose down duvet; good-quality Downlite pillows; 100-percent cashmere throw from Deborah Sharpe
  • 32-inch flat-screen LG TV with HBO and on-demand movies; LG DVD player (you can borrow movies from the hotel for free)
  • Sonoro iPod docking station and alarm clock
  • Electronic safe, large enough for laptop
  • Daily fee for in-room Wi-Fi and hard-wired Internet
  • Sleek, well-designed bathrooms -- cool European Geberit wall-flush toilet; big, stand-up shower (no tub) with a terrific showerhead; Scented Bliss Spa toiletries; good towels; comfy waffle-weave robes by Cypress (no slippers)
  • Stocked minibar with a munchie box that includes Dylan's chocolates and candy
  • Poor noise insulation -- I could hear some amorous guests next door
  • Suites available: one-bedroom Fantastic Suite (516 to 684 square feet) and Marvelous Suites (500 square feet); the Wow Suite (805 to 851 square feet) includes a digital fireplace and the Extreme Wow Suite (1,176 square feet) includes a "floating tub"

 Features

Excellent (and new) on-site features, but the hotel lacks a pool

The gym
The gym

With the well-known day spa (Bliss), a striking and spacious rooftop bar and terrace, a truly impressive gym, and even a lovely business center, the W steals the limelight from the nearby Sofitel (which lacks its own spa). However, unlike the similarly sceney Liaison Capitol Hill hotel, the W does not have a pool.

  • Bliss Spa, on the basement level, offers a full range of massages, body treatments, skin care, and nail care for women and men in a soothing setting with separate quiet rooms, locker rooms, and steam rooms.
  • Attractive, 895-square-foot Sweat fitness center offers privacy, natural light, top-notch TechnoGym circuit-weight-training and cardio equipment with personal TVs and iPod outlets, boxing training bags (and gloves), yoga mats and straps, balance balls, jump ropes, earbuds, towels, magazines, a water cooler, and room to stretch out; personal trainers available upon request
  • Roomy, 24-hour "Wired" business center on the mezzanine level: two Mac desktop computers; a printer and a copier; faxing, scanning, and loaner laptops available. All come with nominal charges per use.
  • Free Wi-Fi in Living Room (just off the lobby), but guests must log on every two hours

 Family

Not a popular choice for families

Given its focus on style and its noisy bar scene, the W is not a popular option among families. For some better options in and around the area, check out some of these kid-friendly hotels in D.C.

  • Standard rooms are on the small side -- starting at 215 square feet; connecting rooms available.
  • Free cribs; rollaway beds are charged per stay (if available)
  • Kids' 24-hour in-room dining menu; restaurants also have options for youngsters.

 Pets

Bring your critters, but prepare to pay for the privilege

The W promotes its P.A.W. (Pets Are Welcome) program, which basically means that your pooch or kitty can stay for a nonrefundable cleaning fee.

  • Hotel provides a free "pet welcome kit" including a pet toy, treats, W Hotels pet tag, clean-up bags, custom W pet bed, food and water bowls, leashes, litter boxes, wee pads, and even pet first-aid kits
  • Room service menu includes IAMS dog food, IAMS cat food, grilled chicken with vegetables, six-ounce grilled sirloin with vegetables, and salmon or tuna.
  • W provides referrals for dog walking, dog sitting, and nearby vet and grooming facilities.

 Cleanliness

Completely redone on the inside and it shows (mostly)

Because the W just opened in July 2009, it's essentially immaculate inside and out. Still, a few minor scuffs are visible in the rooms -- mostly because much of the flooring and furniture is white. And though my bedroom rug was soft and shaggy, it didn't appear to have been vacuumed thoroughly.

 Food

Three bars and a celebrity-chef-led restaurant, all on-site, plus 24-hour room service

J&G Steakhouse
J&G Steakhouse
  • Handsome J&G Steakhouse from the world-renowned, fusion, fine-dining chef, Jean-Georges Vongerichten; open breakfast, lunch, dinner, and Sunday brunch
  • Lobby-level Living Room lounge and the Cellar Wine Bar (downstairs) -- both serve light fare from J&G and the Cellar Wine Bar offers food late night
  • On the enclosed roof, POV and the Rooftop Terrace offer serious cocktails (as well as ice cubes in five different shapes); drinks developed by Sasha Petraske, of New York's well-regarded Milk & Honey bar.
  • 24-hour room service

 Bottom Line

The gorgeous, 317-room W Washington D.C. opened in July 2009, taking over the historic Hotel Washington's 1917 Beaux Arts building. But blending the new -- fusion cuisine from Jean-Georges Vongerichten; a fashionable rooftop bar; a great spa and gym; Whatever/Whenever service -- with the old -- small guest rooms; no pool; desolate location (come evening) -- has its trade-offs.

Things You Should Know About W Washington DC

Address

  • 515 15th Street Nw, Washington, DC 20004

Hotel Is Also Known As...

  • W Hotel Washington D.C.

Room Types

  • Exterme WOW Suite
  • Fabulous Room
  • Fantastic Suite
  • Marvelous Suite
  • Spectacular Room
  • Wonderful Room
  • WOW Suite

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Hotel Features

Number of Rooms: 317
Fitness Center: Yes
Spa: Yes
Internet: Yes
Pets Allowed: Yes
Cribs: Yes
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Hotel Information

Location: Downtown, Washington, D.C.
Address: 515 15th Street Nw, Washington, DC 20004
(See Map)
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